Wednesday, November 1

1pm – 2:15pm        BSA for Directors

1pm – 3pm              YPG Session: Leadership Lessons: Leveraging the CU Difference to Make a Difference

Thursday, November 2

8:30am – 10am      Opening General Session:Create a World Class Service Culture

10am – 11:15am      General Session: Economic Update

1:15pm – 2:15pm     Regulatory Update

1:15pm – 2:15pm     Building a Winning Marketing Plan

1:15pm – 2:15pm      The Virtual Model: Dealing With Member Ghosts

1:15pm – 2:15pm      A discussion on the history of the AFLL account and the coming CECL

2:30pm – 3:30pm   General Session: The Shrinking Credit Union Industry: Our Observer Weighs In

Friday, November 3

8:30am – 9:30am   General Session: The Hero Effect: Creating a Culture of Heroes at Every Level
                                         No Slides