General Session: Zap the Gap

Thursday | 10:15am – 11:15am
Meagan Johnson
Mediterranean 4 & 5, Main Level

In this highly charged, participatory presentation, Meagan Johnson outlines the dominant generational forces in the workplace and how each generation’s “signpost” drives motivation, influences company loyalty, delivery of customer service and communication between coworkers. Learn from Meagan what you can do now to make the most of each generation in your workplace!

Meagan takes on generational issues with an insider’s perspective. She spent years in the corporate world working for companies like Quaker Oats and Kraft Foods. At each organization she became frustrated by the blinders her own managers seemed to have when it came to career development and training. Meagan began to research small and large businesses to uncover the most effective way to solve the multi-generational clash. Meagan does not just explain the differences between the generations; she demonstrates how to move from conflict to constructive conversations between generations.


About the speaker:
Meagan Johnson graduated from Arizona State University Business School with a BS in Marketing. After working several years in a sales environment Meagan became discouraged to hear all the negative comments about Generation X. (Generation X is the 50 million people born between 1965 and 1980.) As a Gen Xer herself, she felt these comments were of course unfounded.

Meagan began to research everything from small to large corporations in order to find successful ways to work with the younger generation. From that ZAP THE GAP Solving the Multi-Generational Puzzle was born.

Since 1997 Meagan Johnson has entertained and educated hundreds of audience members from all over the globe. She has written a variety of articles about the multiple generations and has been interviewed for many publications and audio programs. In 2000, she was the only female speaker on the main platform at the Harley Davidson University conference in New Orleans Louisiana. After her ZAP THE GAP presentation, a Harley Dealer told her “You have changed the way I treat and train my younger employees.”

Currently, only ten percent of professional speakers hold the Certified Speaking Professional designation. As a Gen Xer, Meagan was extremely proud to be one of the youngest recipients of the CSP designation.


Sponsored By: