Member Service Representative/Scanner
Alabama Credit Union
Don’t be a “Teller for Life.” Career opportunities await you at Alabama Credit Union. At Alabama Credit Union, our employees feel good about their careers. We create an environment rich in learning and advancement opportunities, community support activities, and chances to provide input on company initiatives. Our “Best Companies to Work For in Alabama” and “Best Credit Unions” designations say it best- our employees feel good about their lives.
This position exists to serve our members at the Shoreline Branch in Mobile, Alabama. This is a front-line position, and the Member Service Representative/Scanner will be responsible for providing members with an outstanding service experience within the framework of the Alabama Credit Union Shared Values.
Duties include opening accounts, helping our members with their basic financial transactions (such as conducting deposits and withdrawals, posting credit card payments and balance transfers, receiving debit card and check orders, etc), and providing information about products and services to members in order to serve their financial needs. Other duties include filing/scanning existing/incoming member file material according to established procedures; destroying scanned documents according to established procedures; and ensuring that file is replaced in the appropriate location. In return, those who hold this role get to work at one of the best places in the world.
If you cannot talk to strangers about Alabama Credit Union products or services that they might utilize, if you can’t work in a fast-paced environment with multiple priorities, or if you don’t do well with “attention to detail” jobs, this may not be the job for you.
However, if you want the opportunity to provide great service and hone your salesmanship, and thrive on helping people in your workplace and community, it may be the perfect opportunity to feel good about your career!
Minimum qualifications include a high school diploma or equivalent, good computer skills (including the ability to use Microsoft Office products and web-based applications), the ability to follow lengthy procedures for account opening, the ability to describe and sell products and services to members, the ability to change focus efficiently in a fast-paced environment, and above all, a desire to help others in your community. Other preferred qualifications are at least six months of experience in a teller or member service role in a credit union or bank environment. Bilingual (Spanish) is a plus.
To apply for the Member Service Representative/Scanner position:
Interested candidates may apply online no later than January 4, 2018 at the Alabama Credit Union Careers page here.
High school diploma or equivalent