Alabama and Florida CUs earn 2019 Crystal Performance Award

Raddon, a Fiserv company and provider of innovative research, insightful analysis and strategic guidance to financial institutions, has announced the winners of its annual Crystal Performance Award for credit unions. Twenty-one credit unions received the award for 2019. These represent the top three percent of the more than 500 credit unions analyzed in partnership with Raddon over the past year.

Alabama winners in the under $500 million in assets are Five Star Credit Union based in Dothan, and Naheola Credit Union based in Pennington. Honored in the under $500 million category in Florida was SunState Federal Credit Union based in Gainesville.

“There is no industry accolade comparable to the Crystal Performance Award,” said Bob Steensma, CEO, Five Star Credit Union. “Credit unions that receive this honor are, by the numbers, the cream of the crop. We are all driven to operate as efficiently as possible in service to our members.”

Award recipients were honored at the Raddon CEO Forum, an invitation-only event designed for chief executives of credit unions. Each recipient credit union was selected based on an analysis of sales figures, financial statements, service metrics and member relationship data gathered as a part of the Performance Analytics program from Raddon.

Performance Analytics data is unique in that it provides institutions with an in-depth analysis of their own key performance indicators while also allowing institutions to examine peer-benchmarked data in those same categories. With insights derived from the top performing credit unions in the industry, decision makers have the information they need to create data-driven strategies that focus on growth and innovation.

Community Credit Union of Florida (based in Jacksonville, FL, was a Crystal Performance Award winner in the more than $500 million in assets category.