Closing General Session
The Hero Effect: Creating a Culture of Heroes at Every Level
Friday | 8:30am – 9:30am
Kevin Brown, AVP of Marketing, SERVPRO
In this presentation, Kevin takes his most requested program and focuses The HERO Effect principles on leadership. Kevin has a simple philosophy when it comes to leadership. He believes that you are “a leader of one or a leader of none.” He believes that leadership begins with mastering self along with the daily habits required to become world class leaders, mentors and coaches to the teams we live and do business with. The foundation of this program can be summed up in one powerful idea…we reproduce what we are!
The role of leadership in an organization is to create an environment where people can be the best version of themselves. That is what serves a brand well and stands out in a crowded marketplace.
About the speaker
Kevin Brown is the Assistant Vice President of Marketing for SERVPRO, an international franchise system with nearly 1700 franchise locations specializing in fire and water cleanup and restoration. In addition to his corporate responsibilities, Kevin is also a highly sought after keynote speaker. He has had the privilege of speaking to a wide variety of organizations including Siemens, State Farm, Bristol-Myers Squibb, Delta Airlines and The Boy Scouts of America to name just a few.
He grew up in Muskegon, Michigan where his blue collar roots taught him the value of hard work and determination. With a street-wise aptitude and a never quit attitude, he worked his way from the front lines in business to the executive boardroom of a company that is ranked in the top ten of all franchisors and #1 in their industry. For the past seventeen years he has been part of an extraordinary team that has grown a little known brand into an industry giant with annual revenues exceeding one billion dollars.