Disaster Relief Resources

In times of natural disasters, concern for our credit unions and the communities they serve is a top priority for the League of Southeastern Credit Unions & Affiliates (LSCU) and the Southeastern Credit Union Foundation (SECUF). In an effort to meet the needs of our credit unions in times of disaster, the SECUF has a disaster relief fund that is available to assist our credit unions, staff, and board members.

The LSCU put together this storm resource guide for folks impacted by Hurricane Michael after hearing from our credit unions that it might be helpful for staff and volunteers.

Disaster Relief Donations

Contributions and donations are currently being accepted.

Disaster Relief Fund Pledge:

Disaster Relief Grants

Grants are available to fund emergency needs, as well as long-term and ongoing needs. Be sure to review the SECUF Disaster Relief Grant Application Guidelines before completing an application.

Our disaster relief committee is currently reviewing grant applications submitted for Phase II of Hurricane Michael relief. The applications are currently closed.

Phase II Disaster Relief Grants are intended to assist credit union employees and volunteers with significant needs. Significant needs would include excessive damage to the applicant’s primary residence which was not fully covered by insurance or other means of assistance. In most cases, the damage would require for the applicant to vacate the home while repairs are being completed. Pictures and proof of insurance claims are required to be considered for a Phase II grant. Applications must also be approved by the CEO.

The amounts approved for Phase II grants will be dependent on the number of applications received, the severity of the damage reported and the total disaster relief funds available. We will continue our fundraising efforts for additional fund contributions over the next couple of months, through local channels.

We know that this been a very trying time on those affected and for credit unions serving in those communities. We are honored to be in the position of offering assistance in this time of need. For questions regarding the Foundation’s disaster relief process, please contact SECUF Director, Juli Lewis at juli.lewis@lscu.coop or 850-321-5199.

Disaster Relief Grant Application:

  • Submit application online.
  • Fill out ACH Authorization Agreement.

Credit Union Status Report and Disaster Resources

Use the Status Update by CU form to update the League on the status of your credit union following a disaster. The document is a PDF that can be completed electronically. This will help the LSCU assist credit unions quicker following a disaster.

Pre Storm:
CACU Storm Preparedness
Do You Have a Pet Emergency Preparedness Plan?
How to Evacuate Before a Storm or Flood
Disaster Safety for People with Disabilities 
Flash Flood Safety and Damage Prevention Guide

FEMA Flood Map Service Center: Search By Address

Post Storm Credit Union Resources:
C1 Contingency Services Guide
LSCU’s Plan to Assist our CUs 2018
Status Update by SDCC
Re-Opening Checklist 
Steps After Flooding for Temporary Branch and Rebuilding

CUNA Resource Community 

The Disaster Hotline is available 24/7 for your credit union’s use. This hotline was set up specifically as a way to provide information to your credit union’s employees during a disaster such as a hurricane or other disaster in which your credit union’s primary communications are down.

Post Storm Staff/Personal Resources:

Disaster Relief Resources
Flash Flood Safety and Damage Prevention Guide

Cleaning After a Flood
Flood Health and Safety
Food safety after a storm

Operation Blue Roof – Temporary roof repair at no cost   or call 1-800-ROOF-BLU

Available Housing – Panama City Beach via VRBO

Safe Cleaning After a Home Flood: What You Need to Know
FEMA Disaster Assistance  


The Southeastern Credit Union Foundation has a mobile unit available for temporary use, as needed (free of charge, although donations to the Foundation are always appreciated). Our mobile unit includes teller stations, member service stations, a rest room, printer, satellite, outside access ATM and generator and can be set up to handle basic transactions. If your credit union has become inoperable or displaced due to a natural or man-made disaster, email SECUF@lscu.coop to see if the mobile unit is available and can be driven to your location.

CUNA Disaster Relief Resources

CUNA has developed, with the assistance of the Cornerstone League, a disaster mutual aid community on www.CUNA.coop. This resource was launched after Hurricane Irma and Harvey and will be open to credit unions to ask for help and others to offer material and other assistance. Needs will be matched with offers of help.

CUNA, PSCU, and CO-OP have partnered in a collaborative effort to launch a call center to facilitate credit unions getting information to their members in the wake of a disaster. Call center operators will monitor web sites and information compiled by the LSCU in order to assist consumers with information about operating status, ATM and shared-branch locations, and other important information. Numbers are:

  • (866) 564-3519
  • (844) 897-2060 (with service options for hearing impaired)

NCUA Disaster Preparedness Resources

The NCUA has a number of resources to help credit unions plan out their disaster plan. The NCUA suggests that federally chartered credit unions review their plan on a regular basis and also have a “dry run” to ensure the credit union is prepared in case a disaster hits.

Hurricane-impacted credit unions in Florida and Alabama with the NCUA low-income designation are qualified for up to $7,500 in money through NCUA’s Urgent Needs Grant funding round, which is available year-round.  Additional information on this grant funding round can be found here.

The state of Alabama and the state of Florida also have very good resource pages that credit unions should bookmark and refer to during times of natural disasters.