Education

2023 Leadership College

2021 Leadershp College Flash Sale

 

Invest in the Growth of your Leaders and Credit Unions!

ServiStar Consulting and LSCU have partnered to offer Leadership College 2023. This research-based, academic-level curriculum has been customized exclusively for LSCU members. It will take new and emerging managers and transform them into confident, competent, high-performing leaders who will develop their leadership style, deploy core coaching skills, and maximize employee engagement and performance.

Each participant will build competencies and retain newly acquired skills through live training, in-person workshops, homework assignments, a capstone project/presentation, and more.

This unique training and experience will allow each participant to develop a network of peers from across the credit union movement and grow lifelong colleagues in Florida, Alabama, and Georgia.

REGISTER TODAY!

Bonus: This unique training and experience will allow each participant to develop a network of peers from across the credit union movement and grow lifelong colleagues in Florida, Alabama, and Georgia.

Did you know: Alabama, Georgia, and Florida have over 28,336 credit union employees working for 310 credit unions and represent 22.9 MILLION members!?!

March 2nd: Virtual Kickoff

10:30 a.m. - 11:30 a.m. (EST)

15-20 Mintues: Program overview, introductions, what to expect
5-10 Mintues: Pre-Program Survey Assessment
15-20 Mintues: Breakout groups and introductions (so they're familiar with them in March)
15-20 Mintues: Q&A

March: In Person

9:30 a.m. - 3:30 p.m. (EST)

*In-person sessions in Alabama will start at 10:30 ET (9:30 CT)

Atlanta, GA - March 7th, 2023
Birmingham, AL - March 8th, 2023
Tampa Suncoast Credit Union, FL - March 23rd, 2023

Common Leadership Pitfalls: Learn how to avoid common mistakes new leaders make and how to avoid them.
Coaching for Performance: Discover how coaching differs from management and the four cornerstones of a great coach.
Three Elements of Leadership: Understand why each element is critical to consistent leadership success:
• Strategy
• Operations
• Coaching

April 5th: Virtual

9:30 a.m. - 11:30 p.m. (EST)

Team Building: Recognize the fundamentals of the team-building process, communication styles, listening and learning skills, and why teams become dysfunctional.
Building Trust and Influence: Building trust develops relationships, enhancing a leader’s influence. Employees follow leaders they trust.

May 16th: Virtual

9:30 a.m. - 11:30 a.m. (EST)

Delegation: Identify what, when, why, and how to delegate effectively. Discover why work is not happening and address concerns.
Strategic Thinking: Strengthen your strategic thinking skills and recognize patterns that impact strategy to generate new insights and more ideas.

August 22nd: Virtual

9:30 a.m. - 11:30 a.m. (EST)

Employee Motivation: Creating and maintaining a motivational environment while developing and encouraging empowerment.
Employee Accountability: Accountability drives performance. Practice multiple best practices that enhance team performance and productivity of employees.

September 12th: Virtual

9:30 a.m. - 11:30 a.m. (EST)

Leadership: Encourage open communication and sharing of ideas with exercises and experiential activities.
Leadership Voices & Brand: Identity and study the Five Leadership Voices and develop a Leadership Brand.

October: In-Person

9:30 a.m. - 3:30 p.m. (EST)

*In-person sessions in Alabama will start at 10:30 ET (9:30 CT)

Atlanta, GA - October 3rd, 2023
Birmingham, AL - October 4th, 2023
Tampa Suncoast Credit Union, FL - October 11th, 2023

Leadership Change: Discuss the change process and steps leaders can take to drive a transformation initiative successfully. Identify methods for addressing resistance and negativity.
Emotional Intelligence: Discover how to recognize, understand, and manage emotions and others effectively.
Capstone: Team Project & Presentation
Graduation and Ceremony

Leadership College's Instructor: Mike Neill

Mike Neill

Mike is the Chief Learning Officer and founder of ServiStar Consulting and the author of two books, Creating and Maintaining a Credit Union Sales and Service Culture (CUES, 2001) and Coaching for Performance (CUES, 2004).

Additionally, Mike is one of the most sought-after speakers in the credit union movement and has presented to thousands of credit union professionals for national and state credit union trade associations. Before starting ServiStar Consulting in 1998, Mike worked as a credit union senior executive, leading the credit union to a number two ranking in member product penetration and the top 25 in “value to member.”

Mike’s extensive background in credit unions and singular focus on the credit union industry allows him to relate to and instruct credit union employees at every level. Mike graduated from the University of Tennessee with a bachelor’s degree in Organizational Development.

Locations

Birmingham, AL

In-person location:
Legacy Community Federal Credit Union
100 Corporate Ridge Road, Suite 200
Birmingham, AL 35242

Tampa, FL

In-person location:
Sun Coast Credit Union
6536 E. Hillsborough Ave.
Tampa FL, 33610
(This is a new location that GPS may have trouble with. If you are sent to Suncoast original location, It is located just across and down a block from our building at 6801)

Atlanta, GA

In-person location:
Atlanta Postal Credit Union
400 Tradeport Boulevard
Suite 401
Atlanta, GA 30354

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