Education

Virtual Essential Teller Issues

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February 23, 2021

Essential Teller Issues zeroes in on six modules that remind the teller how important their job is, how significant their actions are, and how customers should be interacted with. This teller training program is information-packed and attention-grabbing! Tellers will leave this workshop with a renewed commitment to excel on the job. Every attendee will also get a copy of a comprehensive training manual that doubles as a guide for the workplace.

Benefits:

  • Develop professional maturity
  • Best practices for following procedures
  • Robbery preparedness
  • Error-free transactions
  • Spotting schemes and scams
  • Build extraordinary customer service skills
  • Effective communication and conversation starters
  • Master cross-selling
  • Perfect balancing techniques
Speaker

Vicki Kraai
Vicki Kraai
Owner of VK Solutions

Agenda
Event Time
Morning Session 9:00 a.m. - 11:00 a.m. CST / 10:00 a.m. - 12:00 p.m. EST
Lunch Break 11:00 a.m. - 12:00 p.m. CST / 12:00 p.m. - 1:00 p.m. EST
Afternoon Session 12:00 p.m. - 3:00 p.m. CST / 1:00 p.m. - 3:00 p.m. EST
Registration

$249 per person

REGISTER NOW

CPE Sponsor

CPE Sponsors

The League of Southeastern Credit Unions (LSCU) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website.

In accordance with the standards of the National Registry of CPE Sponsors, CPE credits will be granted based on a 50-minute hour.

Record Retention Policy

It is the League of Southeastern Credit Unions’ policy to retain records of our educational offerings for a minimum of five years from the date of the program. Specific documents to be retained for each event include: participation sign-in sheets; dates and locations of educational offerings; instructor name and credentials; number of CPE credits earned by participants; compiled evaluation results; copies of program materials; material review dates and documentation and CPE review dates and documentation.

Program Cancellation Policy

The League of Southeastern Credit Unions reserves the right to cancel events at its discretion. Should an event be cancelled the registered participant and/or the credit union contact will be notified via the email address provided and a full refund of the registration fee amount paid will be issued to the credit union.

Complaint Resolution Policy

For more information regarding administrative policies such as complaints, contact via email at education@lscu.coop

The League of Southeastern Credit Unions (LSCU) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website.

In accordance with the standards of the National Registry of CPE Sponsors, CPE credits will be granted based on a 50-minute hour of live training events.